Privacy and Cookie Policy

Under regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) we are informing that the owner and operator of the heria.eu website and administrator of data collected on it, is HERIA Emilia Florek-Guerrero with legal address: ul. Gorki 9a/46, 60-204 Poznan, Poland, NIP (VAT Number) PL6652638246, later also referenced as HERÍA, “heria.eu”, “heria.eu website” and “heria.eu shop”.

This privacy policy will explain how HERIA uses the personal data which we collect from you when you use heria.eu website.


What data do we collect?
HERÍA collects the following data:
– personal identification information (name, last name, e-mail address, etc.),
– if you want to receive an invoice – information required to issue an invoice (e.g. company name, full address).

If for some reason you will fail to provide your personal data, we will not be able to process your order and consequently you will be unable to make use of the heria.eu shop.


How do we collect your data?
You directly provide HERÍA with most of the data we collect. We collect data and process data when you:
– place an order for any of our products in heria.eu shop,
– voluntarily complete a customer survey or provide feedback on any of our message boards or via e-mail,
– use or view our website via your browser’s cookies,
– sign up for a newsletter.


How will we use your data?
HERÍA collects your data so that we can:
– process your order, manage your account,
– contact you, also regarding purposes connected to providing services and products,
– email you with special offers on other products and services we think you might like,
– send you a newsletter,
– ask for feedback on our products and services,
– process your data for accounting and tax purposes.

HERÍA is also processing your data for purposes listed below, lawfully based on interest of heria.eu, which is:
– to ensure support for payment methods,
– to secure products purchased by using electronic watermark which allows identifying purchaser of the e-book.

When HERÍA processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

HERÍA shares your data with entities supporting us in provisioning of electronic services, such as payment methods aiding servicing customers of heria.eu shop:
PayU S.A – payment handling
PayPal – payment handling

We can also provide your personal data to public bodies responsible for acting against fraud and abuse.


How do we store your data?
Your data is stored on the server of home.pl S.A., ul. Zbozowa 4, 70-653 Szczecin, Poland.

HERÍA will keep your data for the maximal period of 25 years. Once this time period has expired, we will delete your data.


Marketing
HERÍA would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop HERÍA from contacting you for marketing purposes.


What are your data protection rights?
HERÍA would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request HERÍA for copies of your personal data.
The right to rectification – You have the right to request that HERÍA corrects any information you believe is inaccurate. You also have the right to request HERÍA to complete information you believe is incomplete.
The right to erasure – You have the right to request that HERÍA erases your personal data, under certain conditions.
The right to object to processing – You have the right to object to HERÍA’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that HERÍA transfers the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our e-mail: contact@heria.eu.


What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookie or similar technology.

For further information, visit allaboutcookies.org.


How do we use cookies?
HERÍA uses cookies in a range of ways to improve your experience on our website, including:
– keeping you signed in,
– understanding how you use our website.


What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
– Functionality – HERÍA uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
– Advertising – HERÍA uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. HERÍA sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.


How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Privacy policies of other websites
Heria.eu website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy
HERÍA keeps its privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 10 July 2019.


How to contact us
If you have any questions about HERÍA’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: contact@heria.eu.


How to contact the appropriate authority
Should you wish to report a complaint or if you feel that HERIA has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office in Poland – Urząd Ochrony Danych Osobowych (Personal Data Protection Office). Address: ul. Stawki 2, 00-193 Warszawa, Poland.